Support

We're here to help.

Need a hand with SubForge? Email support@subforge.ai — we read every message and reply as quickly as we can.

What we can help with

Account & sign-in. Signing in with Apple, Google, or email; verification emails; or trouble getting into your account.
Subscription tracking & imports. Adding subscriptions by hand, or importing a screenshot, PDF, or CSV. Imports surface reviewed candidates you confirm before anything is added, and screenshots are read on your device — they aren't uploaded or stored.
SubForge Pro — billing & restore. Starting the 7-day free trial, managing or canceling your subscription (handled by the App Store), or restoring a purchase — Restore Purchases is on the paywall.
Bank connection. Connecting, reconnecting, or disconnecting a bank. SubForge Pro connects read-only through Plaid: you sign in with your bank inside Plaid, SubForge never receives your credentials and cannot move money, and you can disconnect any bank anytime in Settings.
Privacy & data deletion. Questions about what we collect, or a request to delete your data. You can delete your account in the app (Settings → Danger zone), or email us and we'll complete a deletion request within 30 days.

Including your device model, iOS version, and a short description of what happened helps us resolve things faster.